FAQ

Yes, we offer free worldwide shipping on all orders.

Yes, express shipping options are available and can be selected at checkout.

Europe: 8–10 days North & Central America, Asia: 10–14 days Australia: 16–18 days

Import duties and taxes are not included and are the responsibility of the buyer, as they are set by the destination country. We declare a reduced value on shipping labels where possible to help minimize these charges.

Our lampshades are made from plant-based polymers derived from natural sources such as beetroot or cornstarch. This material is a modern, eco-friendly alternative to traditional glass commonly used in lighting.

Yes, custom cord lengths are available. Simply leave a note at checkout with your preferred visible cord length, or specify the desired distance from ceiling to bottom of lampshade.

We offer three main colors: Soft Ivory, Pure White, and Warm Amber. Amber has a rich, retro glow with a warm amber hue. Soft Ivory features a soft, warm tone, while Pure White has a cleaner, cooler white appearance. Both Soft Ivory and Pure White have a subtle shimmering effect when illuminated.

Returns are accepted within 21 days of delivery. Items must be returned in perfect condition and securely packaged. Return shipping costs are the buyer’s responsibility. Refunds are issued after inspection, minus the original shipping cost and a 10% handling fee.

Yes, our lampshades are fully compatible with dimmable setups. To use this feature, you will need a dimmable bulb and a dimmer switch (wall-mounted or remote). Our products do not interfere with dimming functionality.

We offer three options: Lampshade Only – Includes just the lampshade, without any hardware. Canopy Kit – Includes ceiling rose mounting hardware, a 1-metre cable, and a bulb socket, ready for easy installation. Plug-in Option – Includes a 4-meter cable with a plug (country-specific), an inline switch, and a socket for flexible, non-hardwired use.